Congratulations on your upcoming retirement! As you prepare to transition from your SERS-covered career to retirement, we’re here to help you understand your pension, explore your options, and complete the retirement process with confidence.
Your online account is the best place to manage your retirement planning and application. If you haven’t already created an account, you can get started by using Account Login.
You can apply for retirement online or by mail. Using Account Login allows you to review your retirement information, complete and submit your application, and track the status of your retirement process.
Starting early can help ensure your retirement and health care coverage begin on time.
SERS offers a variety of educational opportunities designed for members who are already eligible for retirement or will be within the next two years.
You may want to consider:
Conference and webinar schedules, educational videos, and retirement publications are all available through the Education Center.
If you would like one-on-one assistance, SERS offers personal counseling sessions to help you understand your retirement options and next steps.
Counseling sessions are available:
Monday through Friday, 8:15 a.m. to 2:45 p.m.
By appointment only
In person, by phone, or online
Limited evening appointments are available on Tuesdays at 4:15 p.m. and 5:30 p.m.
To schedule an appointment, contact SERS at 1-800-878-5853.
If you have general questions, many can be addressed through written materials or phone support. For more complex questions or personalized planning, scheduling a counseling session may be helpful.
Log in to your account to schedule a one-on-one counseling appointment with a SERS counselor at a time that works for you.
We’re glad you’re a member of SERS. If you have questions about your retirement account or benefits, we are here to help.