This form is for employer-related questions only. If you are a member or retiree, please use Account Log In to submit your questions to SERS.
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SERS provides additional information for employers through periodic electronic newsletters (the Employer Bulletin and Employer Special Notice), our website at ohsers.org, the eSERS Message Board, and social media.
Telephone: 877-213-0861
Email: employerservices@ohsers.org
Fax (SSA and EWA Forms): 614-340-1195
Financial Information Email: generalaccounting@ohsers.org
Office Hours: Monday through Friday, 8 a.m. to 4:30 p.m.
Employer Resources
Holiday Closures
The SERS office is closed in observance of the following holidays:
If New Year’s Day, Independence Day, or Christmas occurs on a Saturday, the office is closed on the previous Friday. If the holiday falls on a Sunday, the office is closed on the following Monday.
School Employees Retirement System of Ohio
300 E. Broad St., Suite 100
Columbus, Ohio 43215-3746
Member/Retiree General Line: 614-222-5853
Member/Retiree Toll-Free: 800-878-5853
Employer Services is always looking for better ways to serve our employers. If your district is interested in having Employer Outreach deliver a presentation on topics of your choice or a one-on-one training session covering eSERS and employer-related duties, we will come to you. Please contact the SERS Employer Outreach team, Katie Talbert, Michelle Richards, or Carlisa Holman, by calling 877-213-0861 or by emailing employerservices@ohsers.org.
Reach the SERS Employer Outreach team (Katie Talbert, Michelle Richards, or Carlisa Holman) at 877-213-0861 to schedule a training visit.
If you have questions about your employer responsibilities or need assistance with eSERS, contact Employer Services at 877-213-0861.
